01 · Hand cleaning
Full-immersion hand washing
Machines and steam damage the very fibers they claim to clean. We wash by hand, the way rugs have been washed for centuries — soft water, pH-balanced soap, and patience.
- Deep grit and dust extraction that dry cleaning cannot reach
- Gentle dye revival — colors return, not fade
- Fringe cleaning, pet-odor and moth treatment
- Typical turnaround 7–10 days, pickup and delivery available
02 · Restoration
Reweaving & structural repair
Moth damage, flood, a worn end, a chewed corner — few rugs are truly beyond saving. Our master restorers match wool, dye, and weave to make repairs all but invisible.
- Reweaving and reknotting of worn or damaged fields
- Edge, selvage, and fringe reconstruction
- Flood, fire, and moth recovery
- Full condition report and estimate before any work begins
03 · Appraisal
Honest valuation & provenance
For insurance, estate planning, or your own curiosity — a documented, defensible appraisal from a family that will tell you when a rug is worth loving but not insuring.
- Written appraisals for insurance and estate
- Age, origin, and provenance research
- Condition and market-value assessment
- No inflated numbers — our reputation depends on candor